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Choose your email notifications

1 min readUpdated 18 Oct 2026

Two steps

  1. Open Account

    Choose Account under Account in the sidebar and find Email notifications.

  2. Choose what you get

    Switch What it sends
    Usage alerts When your account reaches 80% and 100% of its monthly answers
    Weekly digest Questions, answer rate and new content gaps, every Monday
    New content gaps When customers keep asking something your docs don't cover

    Each switch saves as soon as you change it.

You're done when

The switches show what you want.

If something's not right

I turned everything off but still get emails

Billing and security emails are always sent, for example a failed payment or a password change.

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